Frequently Asked Questions

This page will help answer frequently asked questions.

1. Q: I have forgotten my password. How can I get my password e-mailed it to me?
   A: Click on Email Password. Enter your Callsign and click "Submit".

2. Q: How can find out another users Email address so that we can play.
   A: Click on Subscriber Search. Enter their Callsign and click "Submit".

3. Q: How can I change my Email address?
   A: Click on Change Account Info.. Enter your Callsign and your Password, then click "Submit". Change your Email address and then click "Submit".

4. Q: How can I change my password?
   A: Click on Change Account Info.. Enter your Callsign and your Password, then click "Submit". Enter your password in both the "Password" and "Confirm Password" boxes and then click "Submit".

5. Q: How can I find out when my account expires?
   A: Click on Change Account Info.. Enter your Callsign and your Password, then click "Submit".

6. Q: How can I renew my subscription?
   A: Click on Change Account Info.. Enter your Callsign and your Password, then click "Submit". Select how you want to pay in the "Renew Subscription" drop down then click "Renew".

7. Q: I don't know how to use the SFB Online client. Is there anybody who can help me?
   A: Yes. Just click on Teachers and it will list multiple people who are available.

8. Q: Are there any tutorials on how to use the SFB Online Client?
   A: Click on Tutorials..

9. Q: Where is your Privacy Policy?
   A: Click on Privacy Policy..